
HI6006 Competitive Strategy Editing Service
Delivery in day(s): 4
Marketing opportunity option | Feasible (YES/NO) | RATIONALE |
Strategic alliance and cooperative business models | Yes | It is an independent agreement between two organizations which involves less complication and can be comes to an end by the mutual consent of both the parties. |
New products or services to target specific markets | No | It may be not a good option due to some low cost competitors in the prevailing market. |
Greater market penetration with existing products or services | Yes | It can be a good option as it opens a wide range of market and also the competition is quite low. |
Take- overs | Yes | It proves to be a sound option as it can easily provide goodwill which is very beneficial in this field. |
New Businesses and franchising | Yes | We can open market for new businesses and franchising as it stimulating public awareness about exercising (Hollenson, 2015). |
Cooperative ventures | No | This may not be a right option as there is not much scope in establishing cooperative ventures. |
Exports | Yes | It may be beneficial as it expand the international market for the business.
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Joint ventures | No | Joint venture can lead to increase in the cost of the company which can be critical. |
(Kotler, et al, 2012)
Marketing Mix | Strategy | Rationale | Alignment |
Product |
| These quality assurance programs will help in establishing standard quality of facilities, equipment, trainers and services at all the centres across the nation. A wide range of programs will provide competitive advantage. | This will align with the core business objective and mission which relates to promoting the quality of life in its services and become premium provider of quality services. |
Price |
| The company is providing value added services such as art facilities, top-notch equipment and high cost personal trainers. Special offerings will help in retaining high value customers. | This will align with the business objective of high profitability and financial growth. |
Promotion |
| This will help the company in increasing its customer base and create high influence on customers through print advertisement | This will help in achieving 5% improvement in customer retention in next 5 years. |
Placement |
| This strategy is adopted since it will help the company in increasing its market share (Ataman, et.al, 2010). | These strategies align with the objective of enriching the brand at the national scale |
Product | ||||
Tactics | Owner | Cost | Schedule | Accountability |
| Manager | Remuneration to quality inspector | Every month | Quality Inspector |
| Trainers | Research cost | Starting 5 days of each month | Trainers |
| Trainers | Cost of services and facilities to be provided | As per the arrival of customer | Trainers |
Price | ||||
Tactics | Owner | Cost | Schedule | Accountability |
| Research consultant | Research cost | 15 days | Manager |
| Finance manager | Discount offered | 5 days | Manager |
| Marketing manager | Cost of communication | Weekly | Manager |
Promotion | ||||
Tactics | Owner | Cost | Schedule | Accountability |
| Marketing manager | Cost of printing flyers | 5 days | Marketing manager |
| Marketing manager | Advertisement cost charged by newspaper agency | Every month | Marketing manager |
| Marketing manager | Discount or loyalty bonus | Every year | |
Placement | ||||
Tactics | Owner | Cost | Schedule | Accountability |
| Shareholders | Lease rentals | Within a month | CEO |
| Manager | Fixed cost for installation | 1 month | CEO |
| Finance manager | Acquisition cost of resources | 1 month | CEO |
Stages of Product life Cycle
1.Introduction – At this stage the fitness services will be launched by Fit life. This is the initial stage and therefore the services will not be become popular due to lack of trust among customers.
2.Growth –At this stage potential customers will become aware about the services through advertisement and the services will start gaining popularity (Stark, 2015).
3.Maturity – This stage will be best suitable for the fitness services launched by Fit life since at this stage the business will be able to effectively position its brand in the market and increase its customer base.
4.Decline – This is the last stage where the quality of services will decline and the customer retention ratio will decrease due to market saturation.
Introduction | ||||
Tactics | Owner | Cost | Schedule | Accountability |
1.Adopt effective market entry strategy | Marketing manager | Cost of market entry | Prior to launch | Marketing manager |
2.Promoting the brand before launch | Marketing manager | Advertisement cost | Prior to launch | Marketing manager |
Growth | ||||
Tactics | Owner | Cost | Schedule | Accountability |
1.Customer loyalty programs | Finance manager | Discount or loyalty bonus | Monthly/weekly | Finance manager |
2.Modify services as per customer needs | Manager | Cost of additional resources and training of staff | Yearly | Manager |
Maturity | ||||
Tactics | Owner | Cost | Schedule | Accountability |
1.Revise the prices | Finance manager | Increased revenue | Every year | CFO |
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Decline | ||||
Tactics | Owner | Cost | Schedule | Accountability |
1.Reduction of Fixed costs | Finance manager | Opportunity cost | Within a year | CFO |
2.Divestment | Shareholders | Loss on shut down | 2 to 3 months | CEO |
Product: According to work health and safety act, 2011, it is the responsibility of the organisation to offer healthy products in the market.
Price:According to Trade Practices Amendment (Australian Consumer Law) Bill (No. 2) 2010, it is the duty of the organisation to check the quality of the product which they are offering in the market against the price charged by them.
Promotion:In context to the competition and consumer law act, 2010, there is a requirement to promote ethical products in the market considering the health of the citizens of Australia. The ethical consideration relate to the fair promotions with true disclosure in the advertisement (Cremer, et.al, 2011).
Placement:According to trade practices act, the organisation needs to verify that proper deeds and records are made to give effect to the transactions of the organisation.
To: Marketing Manager
From: Executive
Date: 4th April, 2017
Subject: Marketing Plan
This is to provide information about the marketing plan of Fit life for launch of quality fitness services through nationwide fitness centres across Australia. The marketing plan will include the details of feasibility of market opportunity options, development of feasible strategies as per the marketing mix, stages of product life cycle, tactics for the marketing strategies and improving the stages of product life cycle and the legal and ethical considerations with regards to the strategies and tactics suggested.
The marketing strategies of the company include launch of quality fitness services, with premium pricing strategy, promotion in the form of advertisement through print media and by opening multipurpose fitness centres throughout the nation. The tactics include launch of quality assurance programs and customer loyalty programs. The detailed marketing plan is enclosed.
For the marketing plan your feedback is solicited to make modifications and submission of revised marketing plan for approval. I request you to provide feedback on the plan as soon as possible.
MARKETING METRIC | EXAMPLE OF IMPLEMENTATION |
Customer acquisition cost(CAC) | If you spent $500,000 on Sales and Marketing in a month and added 50 customers that month, then your CAC is $50,000. |
Marketing per cent of customer acquisition cost(M%CAC) | For a company like fit life which has more inside sales then the M%CAC would be 20@%to 50%. |
Ratio of customer lifetime value to CAC(LTV:CAC) | It is the combined ratio of LTV and CTC and according to the provisions of fit life company it would be 5%. |
Time to pay back CAC | The time to pay back according to the provisions of fit life would be 5 years. |
Marketing originated customer% | The marketing originated customer% of fit life company would be around 10% |
Marketing influenced customer% | The marketing influenced customer% of fit life company would be around 15% |
(Varadarajan, 2010)
To: Marketing Manager
From: Executive
Date: 4th April, 2017
Subject: Revised Marketing Plan
In accordance with the feedback on the draft marketing plan the changes have been made in the marketing plan and the revised plan is enclosed.
The pricing strategy for the launch of quality services is changed from premium pricing to price skimming. Also the customer loyalty programs are planned to launch monthly. The additional costs to be incurred and resources required are included in the revised plan enclosed.
Kindly approve the revised marketing plan for implementation.
Armstrong, G., Kotler, P., Harker, M., & Brennan, R. (2012). Marketing: an introduction. Pearson Prentice-Hall, London.
Ataman, M. B., Van Heerde, H. J., & Mela, C. F. (2010). “The long-term effect of marketing strategy on brand sales”. Journal of Marketing Research. 47(5). 866-882.
De Cremer, D., van Dick, R., Tenbrunsel, A., Pillutla, M., & Murnighan, J. K. (2011). “Understanding ethical behavior and decision making in management: A behavioural business ethics approach”. British Journal of Management, 22(s1).
Hollensen, S., (2015).“Marketing managemen: A relationship approach. Pearson Education.
Stark, J. (2015). “Product lifecycle management. In Product Lifecycle Management”. Springer International Publishing. pp. 1-29
Varadarajan, R. (2010). “Strategic marketing and marketing strategy: domain, definition, fundamental issues and foundational premises”. Journal of the Academy of Marketing Science, 38(2), 119-140.
Westwood, J. (2016). “How to write a marketing plan”. Kogan Page Publishers.